Delivery & Returns
Last updated: 1 September 2026
This policy applies to orders placed with G&D SPIRITS LTD, trading as G&D The Spirit of British Mischief.
Where we deliver
We currently deliver to addresses within the United Kingdom only.
You must be at least 18 to place an order, and the person receiving the delivery must also be at least 18. Our delivery providers may ask for acceptable photographic identification before handing over the parcel.
Delivery options
Standard UK delivery

• £5.95 per order

• Free on orders of £45 or more

• Usually delivered within 3 to 5 working days after dispatch

Priority UK delivery

• £7.95 on orders under £80

• £5.00 on orders of £80 or more

• Usually delivered within 1 to 2 working days after dispatch

Delivery options and the final charge will be shown at checkout before you pay.
Dispatch and delivery times
Working days are Monday to Friday, excluding UK bank holidays.
Delivery timings are estimates and begin when your order is dispatched, not when it is placed. Orders placed late in the day, at weekends or on bank holidays may be processed on the next working day.
Occasionally, severe weather, unusually high demand, courier disruption or other events outside our reasonable control may cause delays. We will take reasonable steps to keep you informed where appropriate.
Delivery addresses
Please check the delivery address carefully before completing your order. We cannot accept responsibility for delays or failed deliveries caused by incomplete or incorrect information supplied by you.
If you notice an error, contact info@spiritofbritishmischief.co.uk as soon as possible. We will try to help, but we cannot guarantee that an address can be changed after an order has entered fulfilment.
Receiving the parcel
The delivery provider may ask the recipient to provide identification. If nobody is available, the provider may leave instructions, attempt delivery again or take the parcel to a collection point.
If delivery cannot be completed because the recipient is under 18, cannot provide requested identification, refuses the parcel or does not collect it, it may be returned to us. We may deduct reasonable delivery and return costs from any refund where the failure was not caused by us.
Damaged parcels or incorrect orders
Please inspect your parcel as soon as reasonably possible after delivery.
If anything is damaged, leaking, faulty or not what you ordered, email info@spiritofbritishmischief.co.uk promptly with:

• your name and order number;

• a short description of the problem; and

• photographs of the product, packaging and delivery label where useful.

Please keep the product and packaging until we have advised you what to do. Depending on the circumstances, we will arrange an appropriate replacement, refund or other remedy and cover reasonable return costs.
Cancelling an online order
You may cancel most online purchases within 14 days of receiving them, without giving a reason.
To cancel, email info@spiritofbritishmischief.co.uk with your name, order number and a clear statement that you wish to cancel. Please wait for our return instructions before sending the products.
After telling us that you wish to cancel, you have a further 14 days to return the products.
Condition of returned products
You must take reasonable care of the products while they are in your possession. You may inspect them in the same way that you could in a shop.
If handling goes beyond what is reasonably necessary to inspect the products and reduces their value, we may reduce the refund to reflect that loss. An opened bottle cannot normally be resold and may have little or no remaining value.
This does not affect your rights if a product is faulty, damaged, misdescribed or not what you ordered.
Return costs
If you change your mind, you are responsible for the cost and safe return of the products. We recommend using a tracked service and keeping proof of postage.
If a product is faulty, damaged or incorrect, we will cover reasonable return costs or arrange the return where appropriate.
Do not send returns to our registered office without contacting us first. We will provide the correct return instructions for your order.
Refunds
For a valid cancellation, we will refund the price of the returned products and, where required by law, the cost of our least expensive standard delivery option.
If you selected priority delivery, we are not required to refund the extra amount paid above the standard delivery cost.
We will normally issue your refund within 14 days of receiving the returned products or receiving evidence that you sent them, whichever is earlier. Refunds are made to the original payment method unless we agree otherwise.
Your legal rights
Nothing in this policy affects your statutory rights, including your rights where goods are faulty, damaged, misdescribed or not of satisfactory quality.
Contact
Email: info@spiritofbritishmischief.co.uk
Telephone: +44 7956 374659
G&D SPIRITS LTD
Company number 16566565
Flat 1, The Old Mill
Mill Street
Wells
England
BA5 2AT